True North FCU in-person service is available through our drive-ups or by appointment.  Please click here for more information about branch services. 

BRANCH SERVICE CHANGES

At True North, the health of our members, staff and communities is our highest priority, and for those reasons we are making the following changes to our branch locations. Our goal is to return to normal branch access as soon as possible, and we will reevaluate regularly. 

Juneau Branch, 615 W. Willoughby Avenue, Juneau

Temporarily Closed

  • We deemed this step to be necessary given the very small size of our branch and busy location in the store.
  • Juneau IGA Branch ATM is available 24/7.

Mendenhall Branch, 2777 Postal Way, Juneau

click here to make an appointment button
  • All teller transactions will be routed through drive up, where we have expanded functionality and can meet all normal transactional needs.
  • To make appointments for loans, account openings or complex transactions, follow the above link or call (907) 523-4700.
  • Night drop is open during this time and will be processed morning, afternoon and evening.
  • Mendenhall Branch ATM is available 24/7.

Anchorage Branch, 341 W. Tudor Road, Suite 100, Anchorage

click here to make an appointment button
  • All teller transactions will be routed through drive up, where we have expanded functionality and can meet all normal transactional needs.
  • To make appointments for loans, account openings or complex transactions, follow the above link or call (907) 523-4700.
  • Night drop is open during this time and will be processed morning, afternoon and evening.

Electronic Access

  • You can do most banking transactions electronically through homebanking, including paying bills and transferring funds to your accounts at another financial institution.  If you aren’t currently set up for home banking, click here to enroll.
  • Through True North Mobile you can do all that, plus remote deposit checks into your True North account. 
  • Over 30 surcharge free ATMs in Alaska with the Coop ATM network.  Find an ATM at https://www.co-opfs.org/Shared-Branches-ATMs.