For branch lobby reopening details, click here

BRANCH SERVICE CHANGES

Thank you for your patience as we make investments to protect True Crew and members alike.  We're happy to welcome members back into the branch lobbies without appointments as follows:

Juneau IGA Branch, 615 W. Willoughby Avenue, Juneau

  • Branch lobby is open Monday, Wednesday and Fridays from 10:00am-4:00pm.
  • Please queue towards the coffee shop, using the floor marks as guidance.
    • Three people in queue permitted at one time.
  • Mask are required.
  • Please remove hats.
  • Please observe social distancing.
  • Juneau IGA Branch ATM is available 24/7.
  • Shared Branching transactions will remain closed at this location.

Mendenhall Branch, 2777 Postal Way, Juneau

click here to make an appointment button
  • Our Drive-up continues to remain open with expanded service offerings.
  • Branch lobby is open Monday-Saturday from 10:00am-11:30am and 2:00pm-4:30pm. Appointments remain available, click the link above to schedule an appointment.
    • Four people in queue permitted at one time.
  • Mask are required.
  • Please remove hats.
  • Please observe social distancing.
  • Mortgage and Business departments remain by appointment only. To make an appointment, follow the above link or call (907) 523-4700.
  • Night drop is open during this time and will be processed morning, afternoon and evening.
  • Mendenhall Branch ATM is available 24/7.

Anchorage Branch, 341 W. Tudor Road, Suite 100, Anchorage

click here to make an appointment button
  • Our Drive-up continues to remain open with expanded service offerings.
  • Branch lobby is open Monday-Saturday from 10:00am-11:30am and 2:00pm-4:30pm. Appointments remain available, click the link above to schedule an appointment.
    • Two people in queue permitted at one time.
  • Mask are required.
  • Please remove hats.
  • Please observe social distancing.
  • Night drop is open during this time and will be processed morning, afternoon and evening.

Electronic Access

  • You can do most banking transactions electronically through Home Banking, including paying bills and transferring funds to your accounts at another financial institution.  If you aren’t currently set up for home banking, click here to enroll.
  • Through True North Mobile you can do all that, plus remote deposit checks into your True North account. 
  • Over 30 surcharge free ATMs in Alaska with the Coop ATM network.  Find an ATM at https://www.co-opfs.org/Shared-Branches-ATMs.