ENROLLMENT
HOW TO ENROLL INTO THE EBANKING PLATFORM:
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Click THE ENROLL BUTTON from YOUR Desktop or Mobile App Login Page.
- Enter your MEMBER Number, Social Security Number and Date of Birth.
- Establish:
- Username. At least 6 characters, 1 number, 1 alphabetic, and no special characters.
- Password. At least 8 characters, 1 Upper, 1 lower, 1 number, and 1 special character.
- Review and Agree to Terms & Conditions.
- Select box for electronic delivery of estatements/notices (recommended).
- If on desktop, accept captcha.
- An email will be sent to your email account of record containing a verification code. Enter that code in the popup screen and click submit.
YAY! NOW YOU'RE IN!
NEXT STEPS FROM THE LANDING PAGE:
DESKTOP:
- Select Person icon in upper left to access your profile, and upload a photograph of your choice!
- Select the gear icon on right side of menu to customize your dashboard – group accounts and hide those you don’t want to see on your dashboard.
- Go to More/Statements to review estatement elections for all your account numbers.
MOBILE:
- Click on the image icon and choose a photo for your profile pic.
- Go to More/App settings to:
- Turn on Facial recognition or establish a PIN for faster authentication
- Go to More/Statements to review estatement elections for all your account numbers.
- Scroll to bottom of page to customize grouping and hiding accounts.
MEMBER CONTACT CENTER
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(907) 523-4700 |
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Monday-Friday: 8:00am - 5:30pm
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memberservice@truenorthfcu.orgFor your security, don't include sensitive information such as account or social security numbers, in your email. |