Mastercard Information

Key information about this conversion:

  • Debit Card Information
    • New Mastercard Debit Cards will mail on June 1, 2017.
    • Activate and use your new Mastercard Debit Card immediately.
    • Existing Visa Debit Cards will stop working on June 28, 2017.
  • Credit Card Information
    • New Mastercard Credit Cards will mail on June 22, 2017.
    • Activate your new credit card and begin using it on July 17, 2017.
    • Existing Visa Credit Cards will stop working on July 17, 2017.
    • Mail payments to P.O. Box 34157; Juneau, AK 99803 effective July 1, 2017.
  • ATM Card Information
    • New ATM cards will mail on June 12, 2017.
    • Existing ATM cards will stop working on June 28, 2017.
    • To activate your new ATM card, simply conduct an ATM transaction.
  • Home Equity Line Credit Cards
    • Due to the increase in credit card fraud, the credit union is changing how your account will be serviced.
    • You will be assigned a new account number.
    • The credit union is encouraging HELCC holders to discontinue using the use of the credit card to access the line.
    • You may request a new card by calling the Member Contact Center at (907) 523-4700.
    • Existing Home Equity Credit Cards will stop working on July 17, 2017.
    • Mail payments to P.O. Box 34157; Juneau, AK 99803 effective July 1, 2017.

Please click on the appropriate link for questions and answers regarding our conversion to Mastercard products.

To ensure you receive your new card, please log into online banking or contact True North FCU to verify your account reflects your current mailing address. If the information on your account does not reflect your current address, you may not receive your new card.

Your new Mastercard Credit/Debit Card will come with several benefits:

  • Zero liability for fraud
  • ID Theft Protection Services
  • Price Protection; Extended Warranty
  • Emergency Card Replacement
  • Emergency Cash Advance
  • Lost/Stolen Reporting
  • Priceless Cities Offers and Experiences
  • Online Banking
  • Mastercard Airport Concierge discounts
  • Satisfaction Guarantee (Debit only)