ENROLLMENT

ALL USERS MUST RE-ENROLL. Old credentials will not work.

visual of where the enrollment button is located on the login screen

HOW TO ENROLL INTO THE NEW EBANKING PLATFORM:

WRITTEN INSTRUCTIONS BELOW  CLICK FOR VIDEO ON ENROLLMENT INSTRUCTIONS BUSINESS MEMBERS ADDTIONAL INFORMATION BUTTON

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Click THE ENROLL BUTTON from YOUR Desktop or Mobile App Login Page.

  • Enter your MEMBER Number, Social Security Number and Date of Birth.
  • Establish:
    • Username. At least 6 characters, 1 number, 1 alphabetic, and no special characters.
    • Password. At least 8 characters, 1 Upper, 1 lower, 1 number, and 1 special character.
  • Review and Agree to Terms & Conditions.
  • Select box for electronic delivery of estatements/notices (recommended).
  • If on desktop, accept captcha.
  • An email will be sent to your email account of record containing a verification code. Enter that code in the popup screen and click submit.

party emoji YAY! NOW YOU'RE IN!

NEXT STEPS FROM THE LANDING PAGE:

DESKTOP:

  • Select Person icon in upper left to access your profile, and upload a photograph of your choice!
  • Select the gear icon on right side of menu to customize your dashboard – group accounts and hide those you don’t want to see on your dashboard.
  • Go to More/Statements to review estatement elections for all your account numbers.

MOBILE:

  • Click on the image icon and choose a photo for your profile pic.
  • Go to More/App settings to:
    • Turn on Facial recognition or establish a PIN for faster authentication
  • Go to More/Statements to review estatement elections for all your account numbers.
  • Scroll to bottom of page to customize grouping and hiding accounts.

BACK TO THE MAIN NEW EBANKING PAGE

MEMBER CONTACT CENTER

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(907) 523-4700

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Monday-Friday: 8:00am - 5:30pm
Saturday: 9:00am - 5:30pm

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memberservice@truenorthfcu.org

For your security, don't include sensitive information such as account or social security numbers, in your email.