Multi-Factor Authentication Information
As online fraud and identity theft become more prevalent and complex, financial institutions have sought to keep pace to protect members’ personal and confidential information. To assist credit unions’ efforts, the NCUA and Federal Financial Institutions Examination Council (FFIEC) have developed guidelines on member account authentication and risk monitoring.
One of the best ways to verify your identity is through multi-factor authentication. Multi-factor authentication uses more than just one factor such as username and PIN to verify your identity when you log on to home banking.
True North has implemented multi-factor authentication as part of the online banking sign-on process. With this system, you will be asked to select challenge questions and a security image to help us verify who you are. This will also help you to ensure that you are truly on True North’s website and not being subject to a scam.
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MFA Enrollment Instructions (Updated 12/29/06)
MFA Frequently Asked Questions (Updated 12/29/06)