Since a recent conversion by our card processor, we have had scattered reports of transaction denial and support number issues.  If you have a problem, please contact us at (907) 523-4700 so we can assist you!  We apologize for any inconvenience, and we are working with the provider to identify and resolve all issues.



Intuit aggregation services will be interrupted for up to 3-5 business days. Quicken users who need to update their data files during this outage are encouraged to convert to Web Connect to download a QFX file. The following services will not work during the outage:

  • Express Web Connect (Quicken Win/Essentials Mac)
  • QuickBooks Online (QBO)
  • Mint (Do NOT open Mint for 3-5 business days after the conversion to ensure the Mint product is properly updated.)


True North has transitioned to the new Express PC Home Banking platform, Quicken, QuickBooks and Mint users will need to deactivate the current connection and reactivate their connection with the new site. 

Please choose from the following:

Mint Conversion

QuickBooks Online Conversion EWC to EWC

QuickBooks for Windows and Mac WC to WC

Quicken for Windows and Mac EWC to EWC

Quicken for Windows and Mac WC to WC


If you see duplicate transaction after reactivating, please read our troubleshooting guide