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Security Center

Your personal information is a valuable asset, and True North can help you protect it.

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Be Fraud Aware

A True North employee will never call you directly and ask for your username or password. When using our automated phone system, you will be prompted to enter a one-time verification code to confirm your account. If you receive such a call, please do not respond and notify us at (907) 523-4700.

Stay Informed - Use Alerts in True North’s eBanking platform to notify you when there is activity on your account and cards.

Mastercard ID Theft Protection

All holders of True North Mastercard Debit or Credit card are eligible for this benefit. With this FREE service, you have access to many resources, including

  • Online Monitoring Dashboard
  • Establish credit report alerts
  • Lost Wallet Assistance
  • Identity Theft Recovery assistance

Begin the activation process

Credit Score

Credit Score by SavvyMoney, free to all True North members through eBanking. Credit Score offers regular access to your credit report and alerts when there’s activity.

Learn more

ABCs of Identity Theft

The Financial Wellness Center has an Identity Theft course available for anyone to take. You'll need to register - it's free!

The course includes information on:

  • Identity Theft
  • Social Media and Identity Theft
  • Medical Identity Theft
  • Avoiding Identity Theft
  • Protecting Your Digital Information
  • Dealing with Identity Theft

Protect Yourself Online

It’s important to educate yourself on how to stay secure, current on scams and what to watch out for and more importantly, what to do if you are a victim of identity theft.

Here are some resources we recommend: