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About True North

When you choose a financial institution, you want to know they’re always prioritizing your needs. True North Federal Credit Union is dedicated to your financial well-being while providing convenient access to valuable products and services. Learn more about the spirit of our credit union.

True North has always treated me like family.

JC

sleeping lady in anchorage alaska
ANCHORAGE

At True North Federal Credit Union, we're committed to providing valuable financial products and services to our members and treating them with the respect they deserve. Since 1948, we've been supporting individuals and businesses in Alaska with the right financial solutions and delivering technology that allows business to be conducted thousands of miles apart.

VIEW OF JUNEAU AIRPORT WATER SIDE FILLED WITH FLOATPLANES
JUNEAU

Mission Statement

True North Federal Credit Union is a member-owned and locally managed credit union that provides quality financial solutions for its Alaskan members. True North is dedicated to improving the economic well-being of the members, employees and communities it serves.

Vision Statement

We will be Alaska’s Most Loved Credit Union by providing members with meaningful and innovative financial solutions at every point in their financial journey.

Corporate Values

  • AUTHENTICITY
    True North is an organization that is  dedicated to doing the right thing for its membership,
    and our actions will be true to our mission and values.
  • RESPONSIVENESS
    True North strives to understand and then meet or exceed the needs of its members, staff,
    and communities with a consistent commitment to excellent service levels.
  • INNOVATION
    True North is an organization that prizes creative solutions to member needs,
    combining nimble technology with a passion for service.
  • COMMUNITY
    True North is a cooperative owned by Alaskan members with a mission
    to serve Alaskan communities.
  • FAMILY
    True North works to support the financial well-being of Alaska’s families,
    one member solution at a time.

Board & Management

True North's leadership team includes volunteers and credit union management professionals, all of them dedicated to guiding our credit union toward a more prosperous future while meeting our members' diverse needs.

Board of Directors

  • Christine Moleski, Chair
  • David Teal, Vice-Chair
  • Mark Troupin, Treasurer
  • Lillian “Lisa” M. Worl, Secretary
  • Kim Garnero
  • Karen Morgan
  • Valerie Mertz

Board Mailing Address: P.O. Box 34157 Juneau, AK 99803

Supervisory Committee

  • Elizabeth "Buffy" Pederson, Supervisory Committee Chair
  • Josephine Stern, Supervisory Committee Secretary 
  • Chris Letterman
  • Amber LeBlanc
  • Timothy Lewis

Supervisory Committee Mailing Address: P.O. Box 34141 Juneau, AK 99803

Leadership Team

  • Lauren MacVay, President / Chief Executive Officer
  • Patty Ray, Chief Operations Officer
  • Michelle Denton, Chief Financial Officer
  • TinaMarie Kile, Vice President Member Experience and Consumer Lending
  • Nicchia Leamer, Vice President of Lending
  • Aaron Mar, IS Manager
  • Melinda Wheeler, Human Resources and Administrative Manager
  • Stephen Beedle, Loan Services Manager
  • Amy Tonsgard, Mortgage Lending Manager
  • William Boothe, Business Lending Manager
  • Angela Graham, Member Contact Center Manager
  • Rex Tetzlaff, Collections Director
  • Jessica Naumcheff, Compliance and Risk Management Director
  • Kathryn Beers, Marketing Director
  • Sara Boyer, Training Director

Branch Management

  • Josh Yelle, Anchorage Branch Manager
  • Chris Oeser, Juneau Branch Manager

Newsletters

Every quarter, The North Word provides financial news, special offers and tips to help you improve your financial well-being.

Annual Reports

True North abides by sound financial strategies that ensure our strength for years to come. It's our commitment to you, the member. Access our current and archived Annual Reports to monitor our financial health.

Download 2021 Annual Report  Watch our very first recorded Annual Meeting

Best of Juneau video screenshot

Juneau - Thank you for nominating us for the Best of Juneau 2022 Awards!

We're so honored and feel privileged to have the most wonderful Member-Owners and community.

best of juneau gold medal for best credit union and home mortgage and silver medal for best place to work

Watch our Thank You video!