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About True North

When you choose a financial institution, you want to know they’re always prioritizing your needs. True North Federal Credit Union is dedicated to your financial well-being while providing convenient access to valuable products and services. Learn more about the spirit of our credit union.

True North has always treated me like family.


sleeping lady in anchorage alaska

At True North Federal Credit Union, we're committed to providing valuable financial products and services to our members and treating them with the respect they deserve. Since 1948, we've been supporting individuals and businesses in Alaska with the right financial solutions and delivering technology that allows business to be conducted thousands of miles apart.


Mission Statement

True North Federal Credit Union is a member-owned and locally managed credit union that provides quality financial solutions for its Alaskan members. True North is dedicated to improving the economic well-being of the members, employees and communities it serves.

Vision Statement

We will be Alaska’s Most Loved Credit Union by providing members with meaningful and innovative financial solutions at every point in their financial journey.

Corporate Values

    True North is an organization that is  dedicated to doing the right thing for its membership,
    and our actions will be true to our mission and values.
    True North strives to understand and then meet or exceed the needs of its members, staff,
    and communities with a consistent commitment to excellent service levels.
    True North is an organization that prizes creative solutions to member needs,
    combining nimble technology with a passion for service.
    True North is a cooperative owned by Alaskan members with a mission
    to serve Alaskan communities.
    True North works to support the financial well-being of Alaska’s families,
    one member solution at a time.

Board & Management

True North's leadership team includes volunteers and credit union management professionals, all of them dedicated to guiding our credit union toward a more prosperous future while meeting our members' diverse needs.

Board of Directors

  • Christine Moleski, Chair
  • David Teal, Vice-Chair
  • Lillian “Lisa” M. Worl, Secretary
  • Karen Morgan
  • Valerie Mertz
  • Mark Troupin
  • Alec Mesdag

Board Mailing Address: P.O. Box 34157 Juneau, AK 99803

Supervisory Committee

  • Elizabeth "Buffy" Pederson, Supervisory Committee Chair
  • Josephine Stern, Supervisory Committee Secretary 
  • Chris Letterman
  • Amber LeBlanc
  • Timothy Lewis

Supervisory Committee Mailing Address: P.O. Box 34141 Juneau, AK 99803

Leadership Team

  • Lauren MacVay, President / Chief Executive Officer
  • Patty Ray, Chief Operations Officer
  • Michelle Denton, Chief Financial Officer
  • TinaMarie Kile, Vice President of Member Experience and Consumer Lending
  • Nicchia Leamer, Vice President of Lending
  • Todd Schur, Vice President of Marketing and Community Impact
  • Aaron Mar, IS Manager
  • Melinda Wheeler, Human Resources and Administrative Manager
  • Stephen Beedle, Loan Services Manager
  • Amy Tonsgard, Mortgage Lending Manager
  • William Boothe, Business Lending Manager
  • Angela Graham, Member Contact Center Manager
  • Rex Tetzlaff, Collections Director
  • Jessica Naumcheff, Compliance and Risk Management Director
  • Sara Boyer, Training Director

Branch Management

  • Chris Oeser, Juneau Branch Manager


Every quarter, The North Word provides financial news, special offers and tips to help you improve your financial well-being.

Annual Reports

True North abides by sound financial strategies that ensure our strength for years to come. It's our commitment to you, the member. Access our current and archived Annual Reports to monitor our financial health.

Download the 2022 Annual Report