Skip to main content

eBanking Features

Take your banking experience to the next level—explore smart tools, lightning-fast access, and perks you won’t want to miss with True North’s eBanking platform.

TRUE NORTH FEDERAL CREDIT UNION REMOTE DEPOSIT CHECK EBANKING ONLINE BANKING DEPOSITING CHECKS

Remote Deposit Check

With Remote Deposit you can deposit personal checks safely and securely directly from your smartphone without having to visit a branch or ATM.

  • You’ll need True North’s Mobile App.

    App Store  Google Play

  • Expand the menu at the bottom of the screen and access Deposit.
  • Click on Deposit check and follow the prompted instructions.
  • You’re done!
    Your check may post immediately or be held in pending status until reviewed.
    You have the ability to see all pending, rejected and posted checks in Deposit History.

Transfer Funds

True North’s eBanking platform offers several different safe and secure ways to transfer money to and from your True North account.

To protect your accounts, daily and monthly limits on the amount that can be transferred do apply.  If higher limits are needed, please contact the Member Contact Center at (907) 523-4700 or memberservice@truenorthfcu.org.

Transfer Funds to External Accounts:

To send money to one of your accounts at another financial institution, or transfer money in from one of your accounts elsewhere, you’ll want to set up an External Account.

  • From the Move Money page, select Manage Recipients
  • Scroll to External Accounts and click on Add External Account
    • Follow the authentication steps with to add the External Account.  Once complete, the account is available From and To Account drop down menus on the Transfer and Payment screen.

Transfer Funds to friends and family:

True North is joining the Zelle network, and anticipates having the functionality in late 2025!

Send money to friends and family without having to ask their account number by using the Pay a Person function. With only their email or cell phone number, they’ll get an invite to provide their information confidentially, and then you can send them money whenever you want.

  • First, ask the recipient their email and tell them to expect a notice with a link.
  • Log into eBanking and go to Bill Pay. Select Pay a Person in top menu bar.
    • Select Email if you do not have their account information. Once they respond by loading their information, you can activate them and start sending them funds.
    • If you have the recipients' account information, select the Direct Deposit option.
    • You will be prompted to validate your identity with a code when first loading a payee.

Standard Daily/Monthly Limits using Pay a Person:

The following transaction limits may apply, and are subject to change at any time.

Standard $1500/$3000  

Standard 3 transactions per day/ 5 transactions per month

The following transaction limits may apply to external transfers between your accounts:

The following transaction limits may apply, and are subject to change at any time.

Standard Daily/Monthly Limits:

Inbound:  $3000/$5000

Outbound: $3000/$5000

New eBanking User Daily/Monthly Limits

Inbound: $750/$750

Outbound: $750/$750

To transfer funds to another True North Member if you have their account information:

From Move Money Page, Select Add Other Member. Provide the requested information and submit.  The new account will now be available as a destination account when transferring funds.

The following transaction limits may apply, and are subject to change at any time:

Standard $10,000/$20,000

eStatments and eNotices

Get your account statements and important notices delivered faster and more securely with eBanking—no more waiting for the regular mail.

  • You can easily find under the Main Menu.
  • With a click of a button, you can enroll and unenroll!
  • View account statements, notices, and year end tax documents.
  • Download digital copies for your records—anytime you need them.
  • Easily keep your checkbook balanced with our user-friendly electronic reconcilement sheet.

Text and Email Alerts

Stay in control of your finances by customizing alerts to monitor your account activity in real time—so you’re always informed and ready to act.

  • Set up your alerts quickly—just open your Profile > Settings > Security menu for straightforward setup.
  • Set up alerts for specific accounts, loans, and both debit and credit cards.
  • Choose to receive alerts via text message, email, or both—whatever fits your needs.
  • Boost your security by enabling alerts for login failures and password changes.

Dashboard

The dashboard provides a quick overview of all your account activity.

  • Pin your most-used accounts to the top by clicking the heart icon on their card. Personalize your dashboard by selecting your preferred layout.
  • Choose which accounts you want to see by going to your Profile Icon > Settings > Customization > Account Visibility.
  • Rename your accounts for easier reference and organization.
  • Choose from three color-blind-friendly themes, and adjust the font or language under your Profile Icon > Settings > Customization > Accessibility.
  • Your customizations stay in sync across both desktop and mobile devices.

Debit Card Round Up

Take control of your Debit Card Round Up program in eBanking—enroll, switch it on or off anytime, and choose where your savings go. Find this convenient feature under More Services.

Skip A Pay Program

Enjoy financial flexibility—skip a payment on qualifying loans with just a few clicks in eBanking. If your loan is eligible, the option appears on your account card, making the process simple and convenient.

Debit and Credit Card Control

Take charge of your cards with flexible controls—just select 'Cards' from the Main Menu.

  • Instantly lock or unlock your card
  • Order a replacement card with ease
  • Quickly report your card lost or stolen
  • Set up travel notices to avoid interruptions

Overdraft Elections

Control how you protect your checking account from overdrafts through More Services > Overdraft Services.

Select the order in which you want your other accounts to provide overdraft protection to your transaction accounts.

Manage your Courtesy Pay enrollment and keep an eye on your available limit anytime.

Quick Balance

See your top accounts’ balances and last five transactions at a glance—no login needed—with Mobile Quick Balance. Just turn it on under Profile > Settings > Mobile Features > Enable Quick Balance.

Or take your banking hands-free—sync with your smartwatch for instant, on-the-go balance updates.

Face and PIN Authentication Options

Skip the password—unlock your account with just a glance using Face Authentication in the True North Mobile App.

Activate Face Authentication under Profile > Settings > Mobile Features.