Effective June 1, 2026, True North will have changes to CO-OP Shared Branching Services.
Q: Why is True North stopping CO-OP Shared Branching Services in Juneau?
A: We’re always looking for ways to make things easier and safer for our members. By focusing on the channels you use most, we can offer you even more consistent and convenient service.
Q: What happens if I try to visit another credit union branch after June 1, 2026?
A: Although Juneau branches will no longer offer CO-OP Shared Branching services, True North members can use other participating locations—including our Anchorage branch—or call the CO-OP Shared Branching Call Center at 888-837-6500.
Q: Can I still use CO-OP ATMs from other credit unions?
A: Yes! You still have access to 60,000+ surcharge-free CO-OP ATMs. You can also text 91989 with your zip code to find a CO-OP ATM near you.
Q: I travel frequently. How will I access my accounts while traveling?
A: No matter where you go, our digital banking tools and extensive CO-OP ATM network make it simple to access your accounts and manage your money while you’re traveling. Visit our website to find participating locations.