Taking the Next Steps
We recommend completing these tasks within the first few weeks of your family member’s passing.
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Gather Financial Statements
Collect the last three months of statements for bank accounts, investments, retirement plans (401k/IRA), mortgages, and credit cards. This information will make it easier to keep track of important accounts and obligations.
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Notify Financial Institutions
Bring a death certificate to financial institutions and investment firms. They’ll help you freeze accounts or begin the process of transferring assets, often through Transfer on Death (TOD) or Payable on Death (POD) instructions.
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File Life Insurance Claims
Reach out to insurance companies directly to start the payout process. They are accustomed to helping families at this time and can guide you through the required steps.

Alert the Credit Bureaus
Let one of the three major bureaus know about the loss, so they can help protect your family member’s identity and prevent fraud.