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Careers

If you're interested in credit union jobs in Juneau or Anchorage, True North seeks friendly professionals who share our dedication to providing exemplary member service. Our goal is to uplift the people we serve while providing a rewarding work experience for our employees.

 

Accounting Tech

Location of Position: Juneau, Alaska

We need a detail-oriented person to maintain our credit, debit, and ATM card programs, resolve disputes, and process exceptions. This position also supports the department with other accounting-related duties.  The qualified applicant will have 6 months – 2 years of similar experience, good working knowledge of MS Office & Excel, great customer service, and good verbal and written communication skills.

Member Service Representative

Location of Position: Anchorage, Alaska

We have a current employment opportunity in our Anchorage Branch for a full time Member Service Representative. We are looking for a motivated individual to assist members and potential members with their Credit Union needs: explaining services, opening new accounts, processing and closing consumer loan requests, cross-selling services, and troubleshooting and resolving inquiries.   Previous sales, customer service or financial institution experience preferred.   Must be available for rotating Saturdays.

 

Member Service Representative

Location of Position: Juneau, Alaska

We have a current employment opportunity in our Mendenhall Branch for a full time Member Service Representative. We are looking for a motivated individual to assist members and potential members with their Credit Union needs: explaining services, opening new accounts, processing and closing consumer loan requests, cross-selling services, and troubleshooting and resolving inquiries.   Previous sales, customer service or financial institution experience preferred.  
 

Teller -  Full-time

Location of Position: Juneau, Alaska

True North’s mission is to provide quality financial solutions for our members.  If you like helping people & are dedicated to excellent customer service then we are looking for someone like you to join our front line as a full-time Teller

Responsibilities:

  • Process financial transactions including deposits, withdrawals, transfers, and loan payment
  • Open new accounts and explain credit union products and services
  • Balance cash drawer and daily transactions
  • Cross-sell credit union services

This full-time position requires great communication & people skills and a working knowledge of computers.  Previous experience in retail or customer service is a plus.  We are WILLING TO TRAIN if you’re a good fit!

We're proud to have been recognized as a family-friendly employer and one that represents high character. Our employees embody the values we put on display every day.

  • Welcoming
  • Responsive to members' needs
  • Trustworthy
  • Community-oriented
  • Dedicated to member service excellence

Benefits of a True North Career

We invest in our people because they are the foundation of our success as a credit union that prioritizes members' financial well-being. Our employee benefits include the following:

  • Medical, dental and vision coverage
  • 401(k) retirement plan and employer match with service time
  • Cafeteria Plan (Flex Plan)
  • Generous allowances for logo wear
  • At least two weeks of vacation per year
  • Casual Fridays and Saturdays with logo wear
  • Short-term disability coverage at no cost to employees
  • Life insurance at no cost to employees

 

For more information about the Employee Polygraph Protection Act, click here.

For more information about Equal Employment Opportunity Rights, click here.